Introduction

Welcome to Lemax Digital Enterprises. These Terms and Conditions ("Terms") govern your access to and use of our products, services, and the Lemax Digital Enterprises website. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

1. Use of Services

• Eligibility: By using our services, you affirm that you are at least 18 years old or have the consent of a legal guardian to enter into a legally binding agreement.

• Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
  
  

2. Product Information and Availability

• Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not guarantee that product descriptions, prices, or other content available on our website are error-free.

• Availability: Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
  
  

3. Pricing and Payment

• Pricing: All prices are listed in Kenyan Shillings (KES) and are subject to change without notice. Prices are inclusive of applicable taxes unless otherwise stated.

• Payment Methods: We accept various payment methods, including cash, mobile money, and bank transfers. Payment must be made in full at the time of purchase unless otherwise agreed upon.
  
  

4. Shipping and Delivery

• Shipping Policy: We offer shipping services within Kisumu and surrounding areas. Shipping fees and delivery times will vary depending on the delivery location and the size of the order.

• Delivery: While we strive to deliver products on time, we are not liable for any delays caused by unforeseen circumstances beyond our control.
  
  

5. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the product within 7 days of purchase, provided the product is in its original condition, unused, and with all packaging intact.

• Refunds: Refunds will be processed within 7-14 business days after the returned product has been received and inspected. The refund will be issued to the original payment method used at the time of purchase.

• Non-Returnable Items: Certain items, such as software, digital downloads, and opened consumables, are non-returnable.
  
  

6. Warranty and Repairs

• Product Warranty: Most of our products come with a manufacturer’s warranty. The duration and terms of the warranty vary by product. Please refer to the product documentation for specific warranty information.

• Repair Services: We offer repair services for products purchased from Lemax Digital Enterprises. Repair costs will be provided before any work is carried out.
  
  

7. Limitation of Liability

• No Warranty: While we strive to provide high-quality products and services, Lemax Digital Enterprises makes no warranties, express or implied, regarding the products or services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

• Liability: Lemax Digital Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products or services.
  
  

8. Intellectual Property

• Ownership: All content, trademarks, logos, and other intellectual property displayed on our website or in our materials are the property of Lemax Digital Enterprises or its licensors. You may not use, reproduce, or distribute any content without prior written permission.
  
  

9. Privacy Policy

• Data Collection: We collect and store personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

• Data Security: We take reasonable measures to protect your personal information, but we cannot guarantee its absolute security.
  
  

10. Governing Law and Dispute Resolution

• Governing Law: These Terms and Conditions are governed by the laws of the Republic of Kenya.

• Dispute Resolution: Any disputes arising from these Terms shall be resolved through amicable negotiations. If a resolution cannot be reached, the dispute shall be referred to arbitration in Kisumu, Kenya, in accordance with the Kenyan Arbitration Act.
  
  

11. Changes to Terms and Conditions

• Amendments: Lemax Digital Enterprises reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Phone: 0729690460

Email: info@lemaxdigitalenterprises.co.ke

Address: Pioneer Plaza, 1st Floor, Room 104, Oginga Odinga Street, Kisumu, Kenya

Thank you for choosing Lemax Digital Enterprises. We look forward to serving you!